Microsoft Dynamics 365 is becoming a central business platform in many OpenText customer environments.

• Sales teams manage leads and opportunities in Dynamics.
• Service teams manage cases and customer interactions.
• Finance teams run procurement and financial operations.

But business documents and records often remain outside these processes.

By integrating OpenText Content Management directly with Dynamics 365, organizations can connect documents with business processes and provide users with a unified workspace inside Dynamics.

This webinar explains how OpenText sellers can turn existing Content Management customers into new Dynamics 365 opportunities. 

You will learn how the integration works, what business problems it solves, and how to position it with customers.

This is the Americas session of the webinar. A separate EMEA session is available earlier the same day.

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What you will learn

• Where Dynamics 365 appears in OpenText customer environments
• The value of connecting content with CRM and ERP processes
• Key use cases in Sales, Customer Service and Finance
• How OpenText sellers can expand deals in existing accounts

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Who should attend

• OpenText Account Executives
• OpenText Solution Engineers
• OpenText partners
• Sellers working with OpenText Content Management